Refer Patients to Octave

We offer high-quality, evidence-based mental health care in New York and California.

By referring your patients to Octave, they'll have access to a carefully selected group of therapists and coaches with a broad range of expertise. We partner with clients to create personalized plans that can include therapy, coaching, and groups.

Submit a Referral

Creating a new model for mental health delivery.

Why Refer to Octave

Insurance-Friendly

We are currently in-network with multiple payers in California and New York - including Anthem Blue Cross, Aetna, and Health Net - and working to expand our insurance network.

Evidence-Based Practice

We employ evidence-based modalities, while tracking and measuring progress throughout the care journey to ensure our clients can reach their goals.

Multiple Service Lines

We can address a spectrum of mental health needs through individual therapy, couples therapy, coaching, or groups. We also have a diverse referral network if unable to provide the appropriate care.

Frequently Asked Questions

How many providers do you currently have?

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Octave currently has more than 70 therapists and coaches, with diverse areas of expertise, backgrounds, and licensure.

We are growing quickly to expand access to high-quality care. We are on target to double the number of providers by the end of 2021, and are planning to expand our in-person and virtual services throughout California and New York.

What insurances do you accept?

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In California, we are in-network with Anthem Blue Cross of CA and Health Net / MHN in California.

In New York, we are in-network with Aetna and the United Healthcare UMR plan for Mount Sinai employees.

Please visit our insurance page to learn more about how we support clients with out-of-network benefits.

What happens after the initial referral?

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Our intake process starts with a short questionnaire, followed by a 15-minute call with a Care Navigator, to identify each client’s unique needs and preferences so we can best match them with the right provider.

Our Client Experience team will reach out to patient on the same day their referral was received to answer questions, collect their information, and schedule their consultation call with a Care Navigator.

What is the typical time to care for referred patients?

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Time from referral to first visit depends on the client’s needs, but typically we’re able to get a new client into care within 10 business days.

If my patient doesn't have insurance coverage, what is the cost for care?

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Individual and relationship therapy in California starts at $205 per session.

Individual and relationship therapy in New York starts at $180 per session.

Coaching is $110 per session.

Group therapy starts at $75 per session.