Insurance & Pricing
Navigating the world of insurance is hard, but we’re here to make it simple.
Pre-visit: we’ll take care of the work for you by teaming up with your insurance provider to check your coverage, and provide you with a price estimate for your care.
Post-visit: we guide you through the reimbursement process and provide the information you need to submit a claim to your insurance provider.
In light of COVID-19, we now offer virtual therapy for new and existing clients. Check out our Virtual FAQs page for more information on the cost of virtual care.
We'll take care of you. Every step of the way.
How We Can Help
We're Invested In You
We make it worth your time and money, are committed to helping you achieve, and ensure a return on your investment in self.
We Do the Work
We work with your provider up front and support with out-of-network reimbursement of up to 50% – 80%.
We Offer Options
Less frequent sessions and time-limited treatment plans if clinically appropriate and a range of services starting at $65.
What does In-Network and Out-of-Network mean?
In-Network
Out-of-Network
Insurance covers most of the fee if you are in-network. We're here to help you navigate the additional elements.
Co-Pay: a fixed amount you pay per visit.
Deductible: a total dollar amount you must spend yourself before insurance pays.
Co-Insurance: percentage of the fee that you pay, with the rest paid by your health insurance plan, after your deductible has been met.
Out-of-Pocket Limit: the most you have to pay for covered services in a plan year. After you spend this amount, your health plan pays 100% of the cost.
You will pay for the full fee up front with the possibility that insurance will reimburse a portion of it.
Out-of-Network Benefits: an amount that your plan promises to pay for out-of-network services.
Most times, you can get 50% – 80% of your care paid for if your out-of-network benefits apply.
Pricing and Insurance
California
New York
In-Network
We are an in-network provider with Anthem Blue Cross CA. Prices for our services range based on your coverage.
In-Network
We are currently in-network with the United Healthcare UMR plan for Mount Sinai employees. Prices for our services range based on your coverage.
Out-of-Network
Most times, you can get 50% - 80% of your care paid for if your out-of-network benefits apply. We support you in getting this money reimbursed.
Therapy: from $205/session
Coaching: $110/session
Classes & Groups: averages $75/session
Out-of-Network
Most times, you can get 50% - 80% of your care paid for if your out-of-network benefits apply. We support you in getting this money reimbursed.
Therapy: from $180/session
Coaching: $110/session
Classes & Groups: averages $75/session
Unsure of your insurance coverage?
Fill out our insurance guide and we will follow up over email with an estimate of how much you can expect to pay for your consultation and subsequent visits.
Ready to speak to a Care Navigator?
Learn more about our services and let our clinician match you to a provider for your needs.
Still have questions? We’ve got answers.
Do you accept insurance?
At this time, the San Francisco clinic accepts Anthem Blue Cross CA insurance coverage in-network, and all other insurance providers if your out-of-network benefits apply. The New York clinics are in-network with the United Healthcare UMR plan for Mount Sinai employees, and provide assistance for utilizing out-of-network benefits with other insurance providers
How do I submit claims to my insurance company?
Generally, there are two ways to submit a claim. You can either send it directly to your insurance provider in the mail or submit your claim online.
Will you help with reimbursement from insurance?
Yes! Following your appointment, we’ll give you the information you need to submit a claim to your insurance provider.
How do I get reimbursed?
After you submit your claim to your insurance company, your insurance provider will send you a check with the reimbursed amount.
What does in-network and out-of network mean?
We are currently in-network with Anthem Blue Cross of CA in the state of California and in-network with the United Healthcare UMR plan for Mount Sinai employees in the state of New York. In-network means that we are part of the network of providers and have agreed upon a set price for our services. Out-of-network means that you will be responsible to pay for your session in full, up front. Many insurance companies offer 50% - 80% reimbursement for psychological services and we are here to guide through the process of verifying coverage and getting reimbursed.
How does payment work and what are my payment options?
We’ll take your payment information before your first session. You’ll be billed at the close of the session, and it may take 1-2 days for the charge to show up on your statement. We accept all major credit/debit cards — even some HSA accounts.
What is a deductible?
A deductible is a set amount of money you are expected to pay before your insurance will start paying for your care. This amount is determined by your specific policy and is set in advance. Your deductible accumulates throughout the year, so once you meet it, you wouldn’t have to pay the deductible again.
What is coinsurance?
Once your deductible has been met, you will still be responsible for coinsurance. It’s the percentage of the bill that you are responsible for with the rest being paid by your insurance. For example, if you have a 10% coinsurance, you will pay 10% of each bill and your insurance carrier will cover the other 90%. After you satisfy your deductible, how much do you still have to pay and how much does insurance cover?
What is an out-of-pocket limit?
An out-of-pocket limit is the maximum amount of your own money you will have to pay for care during the year. Think of the out-of-pocket limit as your deductible + coinsurance + copayments (if your plan has them) up to a total dollar amount.
What do I need to know about FSA and HSA?
Flexible spending accounts (FSA) and health savings accounts (HSA) are like personal savings accounts for medical expenses. The funds in these accounts are deposited on a pre-tax basis and can be applied to our services.
