We are currently in-network with multiple employer-sponsored insurance plans. Co-pays and deductibles for our services range based on your coverage.

Anthem Blue Cross of California (CA)
Aetna (All states)
Blue Shield of California (CA)
BlueCard® PPO plans / Out of State BlueCard
Health Net and Managed Health Network (MHN) (CA)
Independence Blue Cross (PA,NJ)
United Healthcare UMR plan for Mount Sinai employees (NY)

Octave also has teamed up with Evernorth Behavioral Care Group to deliver high-quality care to Cigna Healthcare and Evernorth members, in Arizona, California, Connecticut, Florida, Maryland, New Jersey, New York, North Carolina, Pennsylvania, Tennessee, Texas, Virginia, Washington state, and Washington D.C.. Through Evernorth Behavioral Care Group, Cigna members can access hundreds of providers, who also are part of Octave — and you can sign up through Octave's website to get started.

Do you have questions about Octave?

General Information

Is Octave accepting new clients?

Where are you located?

What hours are you open?

Can I request evening or weekend appointment times?

How can I contact you if I have questions?

Which services are virtual?

Who should I contact if I’m interested in working with Octave?

Insurance

Where can I learn more about insurance providers that work with Octave?

What insurance plans do you accept?

Does Octave accept Medicare or Medicaid plans?

What BlueCards do you accept?

How do I find out exactly how much I’ll pay?

How does payment work and what are my payment options?

How do I get reimbursed from my insurance?

My insurance changed. How do I inform Octave?

What do terms such as "out-of-network," "superbill," "deductible," and "co-insurance" mean?

Services

What types of therapy do you offer?

How long are therapy sessions?

How do I start seeing a therapist?

Can I request to work with a specific provider?

What issues do you treat?

Are your providers licensed to practice therapy?

Do you treat adolescents or young adults?

What is the difference between psychology and psychiatry?

Do you offer psychiatry or medication management?

Cancellation Policy

How do I cancel or reschedule an appointment?

What is your cancellation policy?

Why do you charge a late cancellation fee?

I have a good reason for late-canceling my session. Can my fee be waived?

Pricing

What is the cost of Octave’s services?